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Privacy statement Wikkelgoed

Privacy statement Wikkelgoed

We are aware that when using our website, you put your faith in us: it is our responsibility to protect your privacy. In this Policy statement we inform you of what data we gather when you use our website, why we gather this data and how we use it to improve your user experience.

Wikkelgoed, located in Ankeveen, is responsible for treating personal information as dictated in this privacy statement. Wikkelgoed respects the privacy of all users of their website, and makes sure that the personal information you supply us with is treated in a confidential manner.

The use of our services

Wikkelgoed acquires your personal data through your use of their services and the information you submit upon ordering and making an account. Below you will find a list of the data we use:

Name
Address
Phone number
Email address
Bank account number
Funeral director (if submitted)
Funeral insurance (if submitted)

Communication

When you send us an email, or any other form of message, it is possible that we save these messages. Sometimes we request personal data that is relevant to the situation concerned. This enables us to answer your requests and process your questions. The data is saved on third party certified secure servers. We commit to not combining these data with other personal information we have.

Cookies

Wikkelgoed only uses technical, functional and analytical cookies that do not invade your privacy. A cookie is a small text file that is saved on your computer, tablet or smartphone upon your first visit to a website. The cookies we use are essential for the technical functioning of our website and your user experience. They make our website work properly, and store your user settings. This also allows us to optimize our website. You can prevent the use of cookies bij adjusting your browser settings. This is where you can also delete all the previously stored information.

Purposes

For which purpose and on which grounds do we process personal data:

Handling your order
Handling your payment
Sending our newsletter and/or advertisements
To be able to contact you if this is necessary to carry out our services.
To inform you about changes in our services and products
To deliver our goods and services to you

Third parties

The data is not shared with third parties that are irrelevant to you. For the administration surrounding invoices it is often necessary to share this information with third parties. In some cases the data is shared within our company.

Retention time

Wikkelgoed does not save your personal data for longer than legally allowed. We use a retention time of two years for all the gathered data.

Accessing, editing or deleting data

You have the right to access, edit or delete your personal data. In addition, you have the right withdraw your consent to the data processing or to object to the processing of your personal data by Wikkelgoed and you have the right to data portability. This means that you can submit a request to receive the data we have acquired of you in a computer file, or to have it sent to an organization of your choice.

U heeft het recht om uw persoonsgegevens in te zien, te corrigeren of te verwijderen. Daarnaast heeft u het recht om uw eventuele toestemming voor de gegevensverwerking in te trekken of bezwaar te maken tegen de verwerking van uw persoonsgegevens door Wikkelgoed en heeft u het recht op gegevensoverdraagbaarheid. Dat betekent dat u bij ons een verzoek kunt indienen om de persoonsgegevens die wij van u beschikken in een computerbestand naar u of een ander, door u genoemde organisatie, te sturen. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to our business email address.

Extra information: Google Analytics

We use Google Analytics Cookies. For this we have concluded a processing agreement with Google. To protect your privacy, your last octet of the IP address is masked. We have also disabled the sharing of data with third parties. By accepting our cookie wall you consent to this.

If you have any questions, please contact us.